How do I process an exchange?
- All purchases, NOT INCLUDING sale items, are eligible for store credit within 14 days of purchase.
- Once your return is received and inspected, we will send an email to notify you that we have received the returned item. Then, we will let you know if your item has been approved or denied for store credit. If approved, you will receive an electronic gift card for the amount of your return.
- Please use the following link to access the portal for all exchanges https://luxuriousbasics.com/a/returns